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WHY US

DELEGATE AND LEVERAGE

Have us take care of things that we specialize in, so you can concentrate on other core components or overall functions of your business. And most importantly, have more personal time.

WE ARE NOT JUST ANOTHER BPO

INDUSTRY EXPERIENCE

We are pioneers in the business process outsourcing industry, being in business for almost two decades. We specialize in essential aspects of the business from Human Resources, Finance, IT, Sales & Marketing to Operations.

STRONG VALUES

What we are most proud of is that we live and breathe our Mission, Vision, and Values. It is what guides and drives us every day when we serve you.

YOUR BOTTOMLINE

We strive to understand your main goals, to be able to properly support you to attain them by meeting our service level agreements.

OUR CORE VALUES

Our core values are beliefs we hold which form the foundation on which we perform our work and conduct ourselves. It encompasses our work, how we interact with each other, and which strategies we employ to fulfill our mission.

Integrity

Our strong moral uprightness and principles is where we ground trust in our daily business activities. We value being honest and ethical in every aspect of our business, which is always in accordance with our deepest values.

Excellence

We value meeting and exceeding expectations through quality work. We go to extraordinary lengths to serve our customers competently and efficiently.

Accountability

We set out to understand clear work assignments and hold ourselves responsible for the success of our designated tasks.

Leadership

We value leadership by continuously developing ourselves through a never-ending process of self-analysis, education, training, and experience. In doing so, we would be armed to serve as leaders by example, using the power of influence to be used in a positive way that encourages high-performance and excellence.

Collaboration

We believe in utilizing each other’s strengths, while supporting each other’s weaknesses. Team accomplishments based on shared values, communication and leadership support is how we cultivate and enhance interpersonal relationships in and out of our company.

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Makati City, Manila, Philippines 1232

Us : +1 929 469 2880

PH : +63 998 556 5778

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© 2024 ConnectUs Marketing Solutions Inc., All Rights Reserved

Privacy Policy

Effective Date: November 2024

INTRODUCTION

This Privacy Policy outlines how ConnectUs Marketing Solutions, Inc. (“ConnectUs,” “we,” “us,” or “our”) collect, use, store, and protect
your personal information. By using our website and services, you agree to the collection and use of information in accordance with this policy.

COLLECTION OF INFORMATION

We may require you to provide certain information, including Personal Information, to use certain parts of our website, fulfill your requests
with us, communicate with you, or provide you with certain services.

Information collected automatically

When you visit and interact with our website, we may use cookies, pixels, and other similar technologies to automatically collect certain information from your browser and/or device.

The specific types of information we may collect include:

Browser and device information: Internet Protocol (IP) address, unique identifier(s), location, and other information about your browser, device, and operating system.

Usage information: interactions with the website, such as visit dates and times, pages viewed, time spent on each page, the domain name used, and other click-stream or usage data.

We may also use cookies or similar technologies to gather information about your behavior on the website (e.g., navigation patterns, keystrokes,
interaction with web forms) and the actions you take upon receiving an SMS, call, and/or email from us.

Analytics

We use Google Analytics to analyze user interactions on our website. To learn more about Google Analytics’ information handling practices and how you can control the use of information sent to Google, please visit here. If you wish to prevent your information from being used by Google Analytics, Google has developed the Google Analytics opt-out browser add-on available here.

Combination of information

We may combine the personal information that we receive from and about you, including information you provide to us, and information we automatically collect through our website. Where applicable, we will use, disclose, and protect the combined information as described in this Privacy Policy.

USE OF PERSONAL INFORMATION

We use the personal information we collect for the following purposes:

Providing the Services, including to operate, improve, maintain, support, and provide the Services.

Communicating with you, including to contact you for administrative purposes (e.g., to provide the Services and information
that you requested or to respond to your questions) or to send you important updates and communications about this Privacy Policy and/or other applicable terms and conditions.

Marketing and promotional communications, including emails about products or services that we think may interest you.
Details on how to exercise your choices with respect to marketing and promotional communications from us can be found in the “Privacy Preferences” section below.

Customizing the Services, including to tailor the content we may share with you and otherwise personalize your experience with us based on your needs.

Conducting research and analytics, including to analyze usage trends and preferences in order to improve the Services (e.g., how we respond to customer service requests and support needs) and to develop new products, services, and features.

Maintaining security and preventing fraud, including to monitor and maintain the security of our systems and networks and to detect,
prevent, investigate, and protect you, our business, and others from fraud, unauthorized transactions, and other unlawful or unsafe activity.

Satisfying our legal obligations, including to comply with applicable law and to respond to lawful requests and communications from law enforcement authorities and other government officials.

Supporting our business operations and transactions, including to administer our general business and other related functions and to carry out sales or other transactions.

DISCLOSURES OF PERSONAL INFORMATION

We do not share your phone number or opt-in consent with third parties unless we’ve received your express written consent to do so.

However, we do need to share it in some circumstances. These may be to provide you services (e.g., to route a call or send an email), or when necessary for our suppliers to provide services to us, or for another reason listed here.

We will not sell any of your Personal Information for monetary compensation.

PRIVACY PREFERENCES

We respect your privacy and provide you with the ability to make certain choices about how we use your personal information, as described below.

Email Communications: When you provide us with your email address, we may send you marketing communications and updates. The email frequency varies. Your consent to receive emails from us is not a condition of purchase of any ConnectUs product or service. We do not share your email address or any consent you provide to us to contact you with third parties for marketing purposes. You can opt-out at any time by clicking the unsubscribe link in any email you receive from us or by contacting [email protected].

If you have any questions or comments about this Privacy Policy or our information handling and privacy practices, or if you would like to submit a privacy-related request, please contact us at [email protected] or +1 929-469-2880.

Introduction

This Privacy Policy outlines how ConnectUs Marketing Solutions, Inc. (“ConnectUs,” “we,” “us,” or “our”) collect, use, store, and protect your personal information.  By using our website and services, you agree to the collection and use of information in accordance with this policy.

COLLECTION OF INFORMATION

We may require you to provide certain information, including Personal Information, to use certain parts of our website, fulfill your requests with us, communicate with you, or provide you with certain services.

Information collected automatically

When you visit and interact with our website, we may use cookies, pixels, and other similar technologies to automatically collect certain information from your browser and/or device.

The specific types of information we may collect include:

  • Browser and device information: Internet Protocol (IP) address, unique identifier(s), location, and other information about your browser, device, and operating system.

  • Usage information: interactions with the website, such as visit dates and times, pages viewed, time spent on each page, the domain name used, and other click-stream or usage data.

We may also use cookies or similar technologies to gather information about your behavior on the website (e.g., navigation patterns, keystrokes, interaction with web forms, etc.) and the actions you take upon receiving an SMS, call, and/or email from us.

Analytics

We use Google Analytics to analyze user interactions on our website. To learn more about Google Analytics’ information handling practices and how you can control the use of information sent to Google, please visit here. If you wish to prevent your information from being used by Google Analytics, Google has developed the Google Analytics opt-out browser add-on available at here.

Combination of information

We may combine the personal information that we receive from and about you, including information you provide to us, and information we automatically collect through our website. Where applicable, we will use, disclose, and protect the combined information as described in this Privacy Policy.

USE OF PERSONAL INFORMATION

We use the personal information we collect for the following purposes:

  • Providing the Services, including to operate, improve, maintain, support, and provide the Services.

  • Communicating with you, including to contact you for administrative purposes (e.g., to provide the Services and information that you requested or to respond to your questions) or to send you important updates and communications about this Privacy Policy and/or other applicable terms and conditions.

  • Marketing and promotional communications, including emails about products or services that we think may interest you. Details on how to exercise your choices with respect to marketing and promotional communications from us can be found in the “Privacy Preferences” section below.

  • Customizing and personalizing the Services, including to tailor the content we may share with you and otherwise personalize your experience with us based on your needs.

  • Conducting research and analytics, including to analyze usage trends and preferences in order to improve the Services (e.g., how we respond to customer service requests and support needs) and to develop new products, services, and features.

  • Maintaining security and preventing fraud, including to monitor and maintain the security of our systems and networks and to detect, prevent, investigate, and protect you, our business, and others from fraud, unauthorized transactions, and other unlawful or unsafe activity.

  • Satisfying our legal obligations, including to comply with applicable law and to respond to lawful requests and communications from law enforcement authorities and other government officials.

  • Supporting our business operations and transactions, including to administer our general business and other related functions and to carry out sales or other transactions.

DISCLOSURES OF PERSONAL INFORMATION

We do not share your phone number or opt-in consent with third parties unless we’ve received your express written consent to do so.

However, we do need to share it in some circumstances. These may be to provide you services (e.g., to route a call or send an email), or when necessary for our suppliers to provide services to us, or for another reason listed here.

We will not sell any of your Personal Information for monetary compensation.

PRIVACY PREFERENCES

We respect your privacy and provide you with the ability to make certain choices about how we use your personal information, as described below.

  • Email Communications: When you provide us with your email address, we may send you marketing communications and updates. The email frequency varies. Your consent to receive emails from us is not a condition of purchase of any ConnectUs product or service. We do not share your email address or any consent you provide to us to contact you with third parties for marketing purposes. You can opt-out at any time by
    clicking the unsubscribe link in any email you receive from us or by contacting [email protected].

  • SMS Text Messaging and Phone Calls: When you provide us with a telephone number, we may contact you by SMS text message or phone call. The message and call frequency varies. Message and data rates may apply. Our phone calls may be auto-dialed and/or involve the use of an AI system. Your consent to receiving text messages or phone calls from us is not a condition of purchase of any ConnectUs product or service. We do not share your email address or any consent you provide to us to contact you with third parties for marketing purposes. For assistance, text HELP to +1 646-760-7229 or reply STOP to unsubscribe at any time.

    Please note that even if you opt-out of receiving marketing and promotional communications from us, you may still receive important non-marketing or transactional messages, including messages about your account and responses to your inquiries/requests.

DATA SECURITY

We implement and maintain reasonable administrative, organizational, and technical security measures designed to protect the personal information under our control.

However, no information transmission or storage system can be 100% secure. As a result, we cannot guarantee the security of your personal information. We have procedures in place to manage security incidents and breaches and will notify you and any applicable regulator where we are legally required to do so.

INFORMATION RETENTION

We will retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to satisfy our legal or reporting requirements, unless a longer retention period is required or allowed under law.

To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information; the potential risk from unauthorized use or disclosure of the personal information; the purpose(s) for which we use the personal information; whether we can achieve the purpose(s) through other means; and the applicable legal requirements.

If we de-identify information, we will maintain and use the information in de-identified form and not attempt to re-identify the information except as required or permitted by law.

CHANGES TO PRIVACY POLICY

We occasionally update this Privacy Policy to reflect changes in our products and services and customer feedback and/or changes in applicable law.


The “Last Updated” at the top of this page indicates when this Privacy Policy was last revised. If we make changes, we will revise the date at the top of this page, and if there are material changes, we will provide you with additional notice (in accordance with applicable law).

Unless otherwise stated, the current version of this Privacy Policy applies to all personal information under our control. We encourage you to review this Privacy Policy periodically to remain informed about our information handling and privacy practices.

CONTACT US

If you have any questions or comments about this Privacy Policy or our information handling and privacy practices, or if you would like to submit a privacy-related request, please contact us at [email protected] or +1 929-469-2880.

Manila - New York - Madrid

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US #: +1 929 469 2880

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PH #: +63 998 556 5778

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